Loan Solutions Specialist – Associate

Employment contract:



Glasgow, Scotland, United Kingdom of Great Britain and Northern Ireland





Paribas is a leading bank in Europe with an international reach. It has a
presence in 73 countries, with more than 196,000 employees, including around
149,000 in Europe. The Group has key positions in its three main activities:
Domestic Markets, International Financial Services (whose retail-banking
networks and financial services are covered by Retail Banking & Services)
and Corporate & Institutional Banking (CIB), which serves two client franchises:
corporate clients and institutional investors.

Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.

The Loan
& Debt Operations Team provides debt solution services across a variety of
products, focusing primarily on the Collateral Debt Obligation and Loan Fund
markets. We provide a premier account administration service for loan
portfolios across a number of global clients.

Purpose & Scope

Be responsible for the Loan Solutions service provided to clients of Loan & Debt Operations UK.  Providing oversight of Loan Solutions IOC Portugal’s service delivery and provision of Collateral Administration, change and client facing support locally. In the role, you will act as a combination of both the main and secondary UK based client contact for a portfolio of clients and will be a main contact for Loan Solutions Portugal to ensure the service delivery is of a high standard. You will represent an escalation point in the event of urgent and unresolved issues.


  • Act as both
    main and secondary contacts for Client relationships on the Loan Solutions
    UK service delivery across both Loan & Collateral Administrations
    platforms as required.
  • Oversee the
    service delivery completed in Loan Solutions Portugal, ensuring the
    service is of a high standard and on time, monitoring in accordance with
    SLA and prevailing governance.
  • Completion
    and/or oversight checks of Loan Solutions service delivery
  • Manage any
    client queries or escalations ensuring appropriate actions are taken to
    resolve any service issues in a timely manner
  • Monitor the
    overall service provision and ensure that monthly MIS complete in Portugal
    is accurate and a true reflection of the service delivery
  • Apply existing
    policies and procedures and provide routine advice on their interpretation
    to clients. Create initial reports/analyses based on existing templates
    for review by more experienced colleagues.
  • Accountable
    for delivering personal targets and objectives to support the performance
    of the team under general guidance from more experienced colleagues.
  • Support the
    function by actively seeking opportunities to develop knowledge and
    expertise and to improve their understanding of the BNPP organisation both
    within the UK and more widely.
  • Refer more
    complex and technical issues to more senior colleagues for resolution and
    advice in a timely manner, to ensure clients receive the appropriate level
    of support and service.
  • Co-ordinate
    activity with other relevant Client Delivery departments and work streams
    to ensure the smooth delivery of operations processes and service levels
    in accordance with the established procedures and guidelines.
  • Work
    alongside colleagues, Senior Specialists and Managers to contribute to
    enhancements, change controls and the on board of new business and service
  • Working
    with colleagues, Management and internal stakeholders to support
    onboarding of new funds across the Loan Solutions product portfolio.
  • Maintain a
    production capability within the UK to complete Loan Solutions activity
    where necessary inclusive of review and sign-off of Collateral
    Administration activities and potential RTB Loan Administration
  • Maintain a
    full appreciation of the Loan Solutions service provided by LDO UK,
    understanding its impact and relevance and contributing to process
    improvement by future proofing issues
  • Working
    closely with Business Analysts to review and interpret evolving legal
    documentation, ensuring compliance calculations are modelled in line with
    investment guidelines.
  • Analysing
    portfolio compliance and hypothetical testing on ad-hoc basis.
  • Producing Waterfall reports for distribution of
    cash, in line with governing deal documents
  • Producing ESMA reporting on selected funds
  • Producing and maintaining localised Policies and
  • Train and develop new members of staff.
  • Adherence to bank policies and compliance

The Requirements


problem solving and analytical skills, deadline focused yet shows great
attention to detail.

team player who shows initiative, accountability, and is able to self-motivate.

working knowledge of policies, procedures, regulations and legislation within
client delivery and company-wide.

written and oral English skills in order to articulate technical issues
associated to work area.

to coach and support colleagues in their performance and development.

literacy and a good knowledge of standard computer software and able to learn
and utilise specialist applications appropriately.

to read, understand, and interpret legal documentation, such as Offering
Circulars, Facilities Agreements etc.

of loan trade documentation, transfer certificates, pricing letters etc.

experience of loan administration and good understanding of the loans market,
and in particular bi-lateral loans, syndicated loans, loan funds including


Lending Leveraged Loan Fund Portfolios / CLOs


in Loan Closing

Equal Opportunities

Paribas promotes equality of opportunity and is committed to ensuring that no
individual is discriminated against on the grounds of age, disability, gender
reassignment, marriage or civil partnership status, pregnancy and maternity,
race, religion or belief, sex or sexual orientation.

As an employee with BNP Paribas London Branch, we want to make sure that
you are rewarded for your commitment. As such, you will be entitled to our
award winning benefits package which includes a generous holiday allowance of
at least 34 days (including bank holidays), a non-contributory pension of 12%,
private healthcare, GP service and dental cover all as standard, along with a
number of personal insurances such as income protection, life assurance and
personal accident insurance. We believe in ensuring all our employees have a
positive work life balance so in addition you will also have access to a
variety of flexible lifestyle benefits such as cycle to work and green car
leasing schemes, season ticket loans and reduced cinema and gym membership to
name a few.