Quality Assurance Officer, Regional Coordinator Support APAC

Employment contract:

Permanent

Location:

Hong Kong, Hong Kong

Job/mission:

OPERATION PROCESSING

Reference:

12358322

What is this position about?
The LoD1 KYC QA Team support the KYC/Due Diligence units for APAC region based in Hong Kong to deliver robust/sustainable KYC standards and develop KYC staff via continuous training.  The team act as liaison where necessary between the Compliance functions to clarify policy points that need clarification.  The team also ensure governance of any gaps in the KYC quality targets and provide action plans to relevant local or regional CEP management to increase the file quality.
What would be your typical day at BNPP Paribas look like? 
Primary Role Responsibilities
•Provide Support in improving KYC file quality, oversight and governess to  deliver quality targets expected by the senior management and applicable control policies. 
•Perform “Post-Approval Quality Assurance Controls” 
oEnsure QA has been completed within the allocated time .
oEnsure monthly QA result/findings are reviewed and agreed with the SKYCO Team and local DDT management.
•Identify “Root Causes of Quality Failure”
o Identify root causes impacting KYC quality, agree fail points with stakeholders, define & track action plan for quality recovery & continuous improvement measures.
o Ensure KYC quality recovery action plan is in-place and on-track  to address quality weaknesses identified in QA testing.
•Monitor “File Remediation Tracker” 
oTrack remediation of failed files during QA testing 
oLog failed files requiring PFR/TFU in the tracker and monitor progress. 
•Perform “Collection of Misalignments”
oIncrease alignment on KYC and financial security processes to harmonise the operational process and thus improve KYC quality. 
•KYC Quality Awareness & TEA ( training , education and advisory )
oProvide training /sharing sessions with relevant stakeholders.
•Reporting and Quality Monitoring
oLead of team requires to monitor the QA process and provide KPIs to local CEP manager on a regular basis.
oEnsure all key issues are highlight and/ or escalate to local CEP Manager.
Other contributions
•Communication Skills: Able to interact with junior and senior staff across various departments in CIB including Compliance, Due Diligence, and the business where required.
•AML/CFT Knowledge: Able to leverage on AML/CFT knowledge to formulate an assessment in keeping with the risk the client presents to the bank. 
•Analytical Skills: Advanced research, analytical and report writing skills: to review, analyse and evaluate findings. Also able to present complex issues in a succinct, simple and straightforward manner.
•Team player with strong work ethic and eager to learn.
What is required for you to succeed?
•Minimum of 3 years of relevant experience.
•Attention to detail with strong follow-up and good judgment.
•Ability to focus on speed and set the right priorities without compromising accuracy.
•Self-starter and able to work independently with minimal supervision when required.
•Good analytical, interpersonal and communication skills.
•Proficient in English (spoken and written) and preferably Chinese (Cantonese / Mandarin).
•Minimum with a bachelor degree.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
•BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
•BNP Paribas MixCity which fosters better representation of women at all levels of the organization
•Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
•BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information 
BNP Paribas – Diversity & Inclusion Journey
BNP Paribas – The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year