Senior Reporting & Business Manager

Employment contract:

Standard / Permanent


Lisbon, Lisbon, Portugal





About the job

The CIB EMEA COO office is seeking a highly skilled and experienced professional to manage the reporting and monitoring of Key Performance Indicators (KPIs) at both country and regional levels. The successful candidate will be responsible for designing, developing and maintaining dashboards, reports, and monitoring systems, together with the support of data analysts, IT and other teams, that provide timely and actionable insights to Senior Management and other stakeholders. The role requires excellent communication and project management skills as well as a good understanding of data analysis and visualization.

Your Main Activities Are

  • Reporting Design & Development
    • Design, develop, and maintain dashboards, reports, and monitoring systems that provide data and insights to Senior Management and other stakeholders
    • Develop and implement data visualization tools and techniques to effectively communicate complex data insights to non-technical stakeholders
  • Business Metrics Analysis & Monitoring
    • Monitor and maintain data quality metrics, standards and consistency across the organization. Domains will notably include Revenues, Capital, Operational Risk Indicators, Costs and FTE
    • Ensure the accuracy, completeness, and timeliness of KPI data, including data from multiple sources and systems
    • Continuously evaluate the effectiveness of dashboards, reports, and monitoring systems, and make improvements and enhancements as needed 
  • Collaboration
    • Work closely with data analysts and other stakeholders to identify, analyse, and report on KPIs that are relevant to the Head of CIB, Head of EMEA territories and the CIB EMEA COOs
    • Collaborate with IT and other teams to ensure seamless integration of data sources and systems, and to troubleshoot any data-related issues
  • Stakeholders’ Management & Governance
    • Provide training and support to stakeholders on using dashboards, reports, and monitoring systems, and on understanding KPIs and data insights
    • Develop and implement policies, procedures, and standards for data management, reporting, and monitoring, ensuring compliance with organizational and regulatory requirements

 Profile and Skills to Success

  • Bachelor’s degree in Business Administration, Data Management or a related field
  • 4 to 7 years of relevant experience in data analysis, reporting, or visualization, with a focus on KPIs and dashboarding
  • English fluent with strong communication skills
  • Strong attention to detail and ability to work in a fast-paced environment with multiple priorities and deadlines
  • Excellent project management skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Experience with data visualization tools such as Power BI or Tableau
  • Analytical and problem-solving skills, with the ability to identify and resolve complex data issues
  • Experience with data management and reporting, notably the Microsoft Office suite
  • Understanding of data analysis and reporting principles, including data quality, data governance, and data security


Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

· Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

·         Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;

·         Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;

·         Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.


To find out more on why you should join BNP Paribas visit


* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.