SharePoint/OneDrive Infrastucture Support (#MITP)

Employment contract:

Estándar

Location:

Madrid, Comunidad de Madrid, Spain

Job/mission:

MISCELLANEOUS

Reference:

BNP-001337

GRUPO BNP PARIBAS

BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.

In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.

BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.              

ENTITY: Platform IT

The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.                                

AREA

The BNP Paribas Group is one of the largest international banking networks, with a presence in 72 countries. The organization is an international financial services group, with more than 200,000 employees with solid roots in Europe.

The BNP Paribas Group is organized around two main activities: Retail Banking and Corporate & Institutional Banking (CIB).

The IT production has two main entities ITGP and ITO, with a main governance lead by ITGP.

ITGP Digital Working

ITGP Digital Working is responsible to provide IT Services to our clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Infrastructures (Active Directory, Messaging, Instant Messaging, Desktop …) as well as elements of the Global Services organization.

–          On Site Services: From 09:00 to 18:00

–          On Call Services                           

ABOUT THE ROLE

MISSION:                                      

ITGP Digital Working is responsible for providing IT services to our clients ensuring a digital market evolution, in a secure and efficient environment, and with reliable quality. This function includes infrastructures (Active Directory, email, instant messaging, desktop, SharePoint, OneDrive, etc). As a SharePoint specialist, you will be responsible for ensuring the evolution, smooth operation, and operational maintenance of the platform.                                     

RESPONSIBILITIES:                                    

As a SharePoint Engineer:

–          You will be responsible for ensuring the smooth running of SharePoint infrastructures.

–          You will manage and resolve incidents that affect the performance of SharePoint/OneDrive, applying root cause analysis and preventative actions.

–          You will be in contact with the publisher (Microsoft) for incidents requiring their intervention.

–          You will be responsible for managing level 2 to level 3 incidents (technical and functional).

–          You will comply with the SLA of incidents assigned to you.

–          You will oversee and coordinate patch and security package delivery activities for the various platforms (based on security vulnerabilities reported by Microsoft).

–          You will communicate effectively with internal and external stakeholders, providing regular updates and feedback on the status of the product (OneDrive/SharePoint) and its evolution, and communicating on any issues.

–          You will prepare and present accurate and comprehensive reports on performance, quality, and service availability.

–          You will identify and implement opportunities for improvement and innovation in delivery processes and practices.                                   

REQUIREMENTS:                                       

Training:                                        

–          Strong knowledge of SharePoint: SharePoint Server XX, 2016/201/SE

–          Technical expertise in operational systems: Windows Server 2020,2019, 2016, 2012

–          SQL server XXX

–          API SharePoint On premise.

–          Technical expertise in the following languages: PowerShell and PowerShell for SharePoint Online (Pnp,Spo,Csom…), C#, Rest API, JavaScript, JQuery, VB.Net, JSON, XML, SPFX.

–          Strong knowledge of IT service delivery methodologies, frameworks, and best practices, such as ITIL, Agile, or DevOps.

–          Excellent communication, interpersonal, and presentation skills, with the ability to communicate effectively with technical and non-technical audiences.

–          Strong analytical, problem-solving, and decision-making skills, with the ability to handle complex and ambiguous situations.

–          High attention to detail, quality, and accuracy.

–          Ability to work independently and collaboratively, under pressure and with tight deadlines.                                   

Experience:                                  

–          A bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.”                              

Languages: High English spoken and written fluent (B2/C).

SKILLS:                                                         

–          Transversal & Behavioral:                                     

o   Proactivity                      

o   Adaptability                   

o   Analytical Ability                         

BENEFITS:                                     

–          Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

–          Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

–          Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

–          Flexible compensation plan

–          Hybrid telecommuting model (50%)

–          31 vacation days”                                      

Diversity and Inclusion commitment                                

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.