BNP Paribas is a leader in banking and financial services in Europe. The Group is present in 75 countries worldwide and employs more than 185,000 employees. Our Group has two complementary core activities, providing strategic strength and assuring the bank financial solidity: Retail Banking & Services and Corporate & Institutional Banking.
BNP Paribas Corporate & Institutional Banking offers corporates and financial institutions financial solutions in the field of financing, risk management and advisory. Corporate & Institutional Banking aims to develop long-term relationships with her clients and accompany them throughout their business and investment strategies.
In the Netherlands BNP Paribas is one of the largest and leading non-Dutch banks. Thanks to our global network combined with our local expertise, we unlock business opportunities across the world for our clients.
For our Client management department in Amsterdam we are currently seeking a
End to End (E2E) Coordinator
The primary focus of the E2E Coordinator is to ensure a smooth and swift recertification process for corporate clients of BNP Paribas Netherlands Branch. The E2E coordinator will establish this by having a clear overview of the process and by acting as a liaison between all stakeholders involved. The key focus of the role is to enhance execution, improve status visibility and to lower the lead time of the overall review process.
Responsibilities:
- Coordinate recertifications for corporate clients in the Netherlands
- Initiate the start of projects, organize & maintain an up to date business continuity plan, organize kickoffs, virtual or live
- Utilize the latest tools provided by E2E initiatives (Collexio, Real Time Tracker, Fenergo etc)
- Act as a liaison (SPOC) between all stakeholders of the process (Client, Front-Office, Middle-Office and Compliance teams) to enhance the level of execution for our corporate clients
- Follow-up on files, status reporting and escalate urgent issues through the right channels
- Monitor upcoming KYC recertifications for the Front Office
- Cultivate relationships with Due Diligence and Compliance teams domestically and abroad
- Escalate urgent issues through the right channels in Compliance, Due Diligence, Recertification and CSR teams as needed
- Provides advice to management concerning possible improvements of the current process
Requirements:
- Degree in Business, Finance or other relevant field.
- Excellent verbal & written communication skills in Dutch and English
- Work in fast paced and fluid business environment
- Excellent prioritization, organization and time management skills
- Experience in managing external client relationships
- Strong interpersonal skills
- Team player but capable to work autonomously
- General knowledge of the structure and operating systems of a Bank
- Innovative mindset with a focus on problem solving
- Self-motivated, proactive
- Structured mindset and a keen eye for operational processes
- Experience with onboarding and KYC (know-your-customer) requirements preferred
- Rigorous and accurate
- Good knowledge of MS Office
- Excellent knowledge on Client identification
As part of the application procedure there is an assessment and Pre-Employment Screening (PES). A PES includes a check of your ID and credentials, a statement of good behavior and a statement regarding liability at the time of commencement of employment.