BNP Paribas is the European Union’s leading
bank and a key player in international banking. We operate in 65 countries and
employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key
positions in its three main fields of activity: Commercial, Personal Banking
& Services; Investment & Protection Services; and Corporate &
Institutional Banking (CIB) for corporate and institutional clients.
Our Securities Services business, which forms
part of CIB, is a leading global custodian providing specialist post-trade and
asset servicing solutions to buy and sell-side market participants, corporates
and issuers. Based in 35 locations around the world, our award-winning
Securities Services teams have built one of the most extensive custody network
in the industry, giving clients the connectivity and local knowledge they need
to navigate change in a fast-changing world.
Company Purpose:
Our company purpose is to contribute to a responsible and sustainable
economy by financing and advising clients according to the highest ethical
standards.
Our employer promise is built around three pillars:
- Being a
great place to work - Committed to sustainability and having a positive impact
- Being dedicated to the
development of our people
Business Area
Securities
Services is a leading global custodian and securities services specialist that
provides multi-asset post-trade and asset servicing solutions for buy and
sell-side market participants, corporates and issuers.
The
Banking Services and Operations (BSO) Department delivers services in three
areas:
•
Local Custody, which provides Clearing, Settlement, Cash, Corporate Actions,
Income, Tax services for UK and international clients. These are mainly
Institutional Investors (Asset owners, Asset Managers…), and Financial
intermediaries (Broker Dealers, Global custodians…) and other BNP Paribas
branches.
•
Global Custody, which provides the same range of services to Institutional
investors and asset managers who open a Global Custody account in UK to hold assets
in over 90 countries.
•
Broker Dealer Outsourcing, which provides Back-office outsourcing services of
Settlement, Financial accounting and Transaction reporting for Mid-size
Brokers.
Job Purpose
The
Global and Local Custody UK Account Manager is responsible for daily direct
support and contact with clients and internal teams in relation to Global and
Local Custody UK activity on all markets ensuring that queries and issues are
responded to in a timely and appropriate fashion. They are responsible for the full end to end
Custody Settlement function, and this will cover Global & Local Settlements
tasks. Local Settlement will include elements of processing instructions in
relation to Unit Trusts and Physical Settlement.
They
cross train and may work within the teams of; Reconciliations, Tax,
Settlements, Corporate actions, and Income as required.
The
Account Manager provides direct support to clients including operational,
market and processing knowledge, ensuring that clients’ questions and issues
are responded to in a timely and appropriate fashion.
The
Account Manager also ensures that any client and non-client facing tasks (as
per the teams’ checklists but not limited to) are performed in an accurate and
timely manner. They are to ensure the
adherence to all processes and procedures.
Key Responsibilities
• Query management – Ensuring
these are answered in an accurate and timely manner.
• Be responsible for accurate
and proactive production of own work.
• Processing and completion
of tasks are in line with procedures.
• Adopting a pro-active
approach to issues and events that may have significant impacts for the
clients.
• Adopting a pro-active
approach to improve the current processing of work.
• Ensuring clients receive a
Desired level of service or better.
• Ensuring daily
reconciliation and clearance of cash and stock items.
• Ensuring all key controls
and assigned tasks are completed in a timely manner.
• Holding/attending
meetings/calls /due diligence /service review with clients/internal
parties/external parties.
• Engage and deliver on new
business opportunities
• Liaising with clients and
internal parties to resolve any issues pertaining to custody activity.
• Ensure key controls are
updated and maintained.
• Is responsible for updating
and maintaining procedures and proposes changes / improvements when
appropriate.
• Build strong relationships
with all parties and work together effectively.
• Ad-hoc projects as required
• Actively follows-up the
progress and resolution of all Birdies and Preventive Measures.
• Ensures that ROME Lite and
all other Risk Framework is regularly updated to cover all custody risks.
• Assists in building KPI /
Metrics to monitor the risk and control framework.
• Processing of all Physical
settlements (stock receipts/withdrawals etc), Unit Trusts and other Settlement
activity within the team.
• Ensuring the escalation of
issues to group head/department management.
Requirements
Essential
• Adaptability
to change
• Results
and quality orientation
• Excellent
written and oral communication skills
• Strong
Customer Service Focus
• Proven
Team Working skills
• Operational
Experience / Knowledge around a trade lifecycle
• Problem
Solving
• Analytical
Skills
• Custody
and Client facing experience
• Practical
knowledge of UK and Global markets
• Risk
oriented
• Behaviours
in line with BNP Culture expectations
• Attention
to detail
Preferred
• Innovation
and continuous improvement – Use own initiative
• Decision
Making
• Works
well under pressure
• Excellent
organisation skills
• Experience
in manual input of data
And of course, we expect all our colleagues to
embody and practice the Group values (alignment with the Bank’s strategy,
commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1.
We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid
working, flexible working and agile)
We are proud of our award-winning flexible benefits and health &
wellbeing strategy. Our flexible benefits include:
- allowance of at least 26 days (plus bank holidays) – with option to buy
and sell holidays. - plans – a 12% non-contributory pension which has been moved to
sustainable investments*, life assurance*, income protection and personal
accident insurance. - ,
neurodiversity assessment and support. - in Scotland – include free monthly massage and
yoga, mental health first aiders and seasonal flu vouchers.
* Subject to relevant caps
2.
As the eurozone’s largest bank, we are
committed to having a positive impact in the world.
For example, we are committed to
Net Zero in all of our financing and investment portfolios by 2050. By 2030,
80% of our energy production financing will be low carbon.
But impact for us means more than
climate. It means empowering our people every day. Everyone gets four
volunteering days each year – in 2023, we achieved over 18,000 hours of
volunteering across the UK and reaching over 4,500 young people.
3.
We believe in our people
We
support our people to develop skills to adapt to the ever-evolving world of
work and to prepare for the jobs of today and tomorrow. We do this through a
comprehensive training offering, talent programmes, mentoring, career days and
inhouse career tools.
We are
proud of the number of our people who progress and secure new roles internally.
In fact, in 2023, nearly half of our positions in UK CIB were filled
internally.
Investing
in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our
internal culture sets us apart from our industry peers. - Each year, nearly 30,000 employees globally are
involved in professional networks that play an active role in promoting
Diversity and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports
disabled employees), MixCity (gender equality network), Women in Global
Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion
in Technology, Early Careers Network, Multicultural Network and Parents &
Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters
diversity, inclusion, and equal employment opportunity without regard to age,
disability, gender reassignment, marriage or civil partnership status,
pregnancy and maternity, race, religion or belief, sex or sexual orientation,
or any other legally protected status.
Adjustments
We don’t want anyone to
be disadvantaged in our recruitment processes, so if you have a disability or
health condition which may mean that you’d benefit from some adjustments or
additional support, please let us know as early in the process as possible.
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