About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
ISPL Compliance Hub is focused to protect the reputation of the Group and effectively manage risk across all business areas by providing support to various Compliance functions. At present, the department is broadly organized into divisions, which embed into the areas they support to provide services for Global Compliance Training, Capital Markets Surveillance, Electronic Communication Surveillance, Compliance Migrations Co-Ordination, Personal Account Dealing, MIS and Projects support. The team works closely with business partners in CIB and the wider group.
Job Title:
Head Business Governance & Efficiency
Date:
2024
Department:
ISPL Compliance Hub
Location:
Mumbai
Business Line / Function:
ISPL Compliance Hub
Reports to:
(Direct)
Head of Department
Grade:
(if applicable)
NA
(Functional)
NA
Number of Direct Reports:
TBD
Directorship / Registration:
NA
Position Purpose
This role will support Compliance Hub with Governance & Business Management activities, Budgets & Invoicing, Business Continuity Planning, Projects & Strategies. The individual will be responsible for the below mentioned tasks
Responsibilities
Direct Responsibilities
Budgets, Strategy & Cost Monitoring
- Preparation and Monitoring of budgets including monthly variance
- Forecasting, budgeting, invoicing and other related activities in coordination and engagement with regional and global stakeholders
- Track efficiencies across all the processes within the hub
- Headcount Governance by Region/Global
Governance
- Business Management Committee Meetings and Governance calls as per schedule
- Monthly KPI meeting coordination (preparation, minutes, follow-up, continuous review)
- SLA / ARP co-ordination & revisions, regular coordination with Global and Regional business management teams
- Risk assessments – preparation / coordination with OPC, onshore & ISPL project teams
- Conduct Voice of Partner (VoP) and Voice of Team (VoT)
- Take lead on various projects assigned to the hub, from time to time
Risk Monitoring
- Hub Management Meetings (presentation, minutes, coordination)
- Lead transversal checks for the hub, recertify the checklist at a periodic frequency
- IG Mission coordination
- Contribution to ISPL entity level ICC, PCC, DPPC, SLIT and any other committee meeting, as required
- Business Continuity Management
Others
- Employee Engagement events
- Visitors Management & DL and Org charts update
- Organizing events (Townhall, Offsite, Annual party)
Contributing Responsibilities
- Direct relationship with Compliance Hub head and Process Leads
- Build and maintain strong relationships with ISPL and onshore stakeholders
- Strong working relationship with local management
Technical & Behavioral Competencies
· At least 10+ years in business management role.
· Banking / Financial Industry experience / exposure
· Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly.
· Strong organizational skills and ability to prioritize
· Innovative – constantly identifying gaps in process and to seek improvements
· Good work ethics and risk / control mind set
· Excellent Communications skills – both oral and written
· Collaboration ability to work well with others
Specific Qualifications (if required)
Skills Referential
Behavioral Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Decision Making
Critical thinking
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to understand, explain and support change
Ability to develop and adapt a process
Ability to develop and leverage networks
Ability to anticipate business / strategic evolution
Education Level:
Bachelor’s degree or equivalent
Experience Level
At least 15 years
Other/Specific Qualifications (if required)