GROUP BNP PARIBAS
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.
Spain IT Platform
The Spain IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacenters, Application Production, Security, Architecture as well as elements of the Global Services organization.
ABOUT THE JOB
MISSION
ITGP Global Digital Working is responsible to provide IT Services to our clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Infrastructures (Active Directory, Messaging, Instant Messaging, Desktop …) as well as elements of the Global Services organization.
RESPONSIBILITIES
As part of the ITGP Digital Working Division, the Level 2 Team is responsible of the request management, incident management, deployment of the core applications and the packaging operations for BNP Paribas devices.
Part of this activities, the pre-packaging role is focus to support the business to request packages for applications following the rules and process defined by the group.
REQUIREMENTS
Studies
· Bachelors in computer science or equivalent
Experience
· 5+ years’ experience in a similar environment. Multinational + 10000 users at least.
Languages
· High English spoken and written fluent (B2/C)
· French spoken and written will be valued.
SKILLS
Technical
· Good skills on Application installation process on Windows 10/11
· Skills on Windows 10/11 Operating system configuration
· Working closely with the relevant technology teams to guarantee service availability
· Skills in reporting
· Document care to ensure that papers are maintained and updated to a high standard
· Manage integrations with other toolsets
· Advanced analytical, troubleshooting, and problem-solving abilities
· Use technical expertise in Windows and Application installation
Transversal & Behavioral
· Customer centric mind-set
· Strong attention to details
· Can do attitude
· Proactive and pragmatic approach with a strong ability to work on own initiative
· Ownership of work and commitment to delivery
· Strong problem solving skills
· Ability to operate with demanding Senior IT Management
· Team oriented
· Good interpersonal skills
BENEFITS
• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model (50%).
• 31 vacation days.
Diversity and inclusion commitment
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.