About the job
- The
Corporate Trust Operations Officer is responsible for analysing and
integrating missing data in the systems, performing the consequent
controls according to the procedures in place and ensuring that SLAs are
met
Your Main Activities Are
- Process
activities following the operational procedures in place, ensuring the SLA
is met and perform the tasks according to work allocation - Performing
the controls according to the procedures and risk mapping (checklists, 4
eyes check…) - Analyse
and integrate missing data in the systems while comparing data from
different sources ensuring its reliability - Manage
queries, while understanding the different priorities and forward the
requests to the respective departments - Ensure
escalation of non solved queries and potential incidents - Extract
reports, gather information and provide information to support the
decision process and/or oversight duties - Ensure
client satisfaction by following up on their instructions, ensuring that
queries are dealt in a timely manner and respecting the norms and
standards - Training
the newcomers, smoothing the onboarding process - Sharing
continuous improvement projects by raising improvement points and
contribute to implement them - Contribute
to a good team atmosphere and follow the Group’s code of conduct
Profile and Skills to Success
- High
school - Advanced
level of English - Ability
to collaborate / teamwork - Attention
to detail / rigor - Organisational
skills - Critical
thinking - Ability
to deliver / results driven
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is a leader in the Eurozone, and a
prominent international banking institution with strong roots in Europe’s
banking history. It has a presence in 65 countries, with around 190 000
Employees – including more than 145 000 in Europe.
· Our presence in Portugal
Since 1985, BNP
Paribas was one of the first foreign banks to operate in the country. Today,
the Group has around 7.100 employees across several entities operating directly
in the territory, offering a wide range of integrated financial solutions to
support its clients and their businesses.
· International reach
Thanks to its
international presence and regular and close collaboration among its different
entities, BNP Paribas has the resources to support all clients with financing,
investment, savings and protection solutions that help make their projects a
success. BNP Paribas holds key positions in its three core operating divisions:
- Retail
Banking, a division that brings together all of
the Group’s retail activities and specialised business lines; - Investment
& Protection Services that
include specialised businesses offering a wide range of savings,
investment and protection services; - Corporate
& Institutional Banking division
that offers tailored financial solutions for corporate and institutional
clients.
· Diversity and Inclusion commitment
BNP Paribas is an
equal opportunity employer and proud to provide equal employment opportunity to
all job seekers. We are actively committed to ensuring that no individual is
discriminated against on the grounds of age, disability, gender reassignment,
marriage or civil partnership status, pregnancy and maternity/paternity, race,
religion or belief, sex or sexual orientation. Equity and diversity are at the
core of our recruitment policy because we believe that they foster creativity
and efficiency, which in turn increase performance and productivity. We strive
to reflect the society we live in, while keeping with the image of our clients.
· Commitment
towards work/life balance
At BNP Paribas we
care about our employees wellbeing and promote a culture of good integration
between work and rest. We believe our employees have rich personal lives
outside of work, being fundamental to be disconnected from work to recharge
both physically and mentally. Only through this balance we may all be at our
best while working.
· Remote Working
Conditions
At BNP Paribas, we
embrace a Smart Working framework based on trust, autonomy and collaboration.
Within this framework, eligible employees can benefit from flexible remote
working modalities adapted to our hybrid working environment. To guarantee a
comfortable and efficient working set-up, eligible employees are provided with
both the office and home equipment, are entitled to an equipment allowance and
can benefit from exclusive partnerships to purchase additional equipment at
reduced prices.
To find out more
on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only
applications submitted in English will be considered.
* In case you are
selected for this role, further documentation will be requested to support your
hiring process.