Main Job
Purpose
The
department provides a full range of custody, banking and funds dealing services
to clients that have custody and cash accounts opened with BNP Paribas
Securities Services in the Channel Islands:
– Day to day involvement of client
queries regarding corporate actions, income, tax, and controls.
– To work in partnership with
Clients, 3rd parties and the wider BNP Paribas network to review
service and identify ways of enhancing service delivery and efficiency.
– To ensure all client queries are
managed accordingly, taking appropriate action to ensure efficient resolution.
Key
Responsibilities
– Ensure a high-quality service
that meets current Service Level Agreements.
– Adherence to compliance, operational
and regulatory requirements.
– Maintain effective communication
with both internal & external clients.
– To identify opportunities to
increase efficiency and reduce costs.
– Provide support and assistance on
ad-hoc projects to progress shared business goals.
– Evaluate and analyse risk within
the area, minimising exposure to errors and losses.
Technical
Skills
Essential
Requirements
– Understanding of the relevant
operational areas
Desired
Requirement
– Minimum 3 years’ securities
experience
Qualifications
and Industry Experience
Essential
Requirements
– Good knowledge of MS applications
Desire
Requirements
– Knowledge of corporate actions,
income and tax
Personal
Style
Essential
Requirements
– Client-focussed
– Team player / collaborator
– Excellent communication skills
Desired
Requirements
– Analytical skills