Senior Apigee application production specialist

Employment contract:

Permanent

Location:

Montreal, Quebec, Canada

Job/mission:

INFORMATION TECHNOLOGY

Reference:

12356494

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

CIB IT Production IV2 provides a platform aimed to be one stop shop for the production and consumption of community driven digital services. These services range from providing on–demand compute resources to analytics platform and DevOps utilities. This includes the support and project deliveries of the platform itself as well as on-boarding new digital offerings into the platform.

In detail

The Production Specialist will be part of a multi-disciplined team, providing support to the production elements of the Google Apigee product running  for IV2 applications. The role is centred on application support, and requires a wide range of technical skills. The Production Engineer will work closely with development and infrastructure teams to:

  • Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers)
  • Pro-actively manage the capacity of production applications
  • Plan and implement application releases, load tests and configuration changes
  • Customize production tools (monitoring, deployment, scheduling etc.)
  • Contribute to medium and high scale technical projects as part of the by contributing in architecture review and design, upgrading and migrating application systems to new platforms. 
  • Provide feedback and propose solutions to management on performance, capacity and design issues

The Production Specialist will also work with other teams to respond to incidents and resolve issues promptly, often under pressure, to restore normal services to the business.  Therefore, ability to be on call and provide support out of hours is essential.

As this is a production support role, focusing across a range of different and mostly cutting edge technologies, candidates must possess the aptitude and desire to learn.  

The strengths and skills that will help you succeed

Candidates must have a minimum of 3 years of experience in a similar role. He/she must be experienced in providing multi-disciplined technical support as part of a team, and have practical knowledge of performance and capacity management from an application, database and network perspective as well as strong aptitude for automation.

Role Specific Technical Skills

  • Production experience across the following:
  • A good understanding of Google Apigee product and Rest APIs in general ;
  • System administration – In-depth knowledge in Linux/Unix system;
  • Application servers – Strong knowledge in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS, SSO and authentication. 
  • Good general understanding of global infrastructure, firewalls and networking and considerations in these areas.
  • Networks : Good understanding of network principals and practical knowledge of load balancing technologie  is essential;
  • Monitoring – Experience in managing monitoring tools (Dynatrace)
  • Automation – Experience to release and or server automation tools such as Ansible and AnsibleTower
  • Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages; Python, Perl, Ruby, Java
  • Data – Experience into Log indexing product such as Splunk and Elastic Search
  • Analytical skills – Ability to analyse data surrounding incidents to a fine level, investigate dependencies and evaluate possible areas for improvement, and actions with a view to automate resolution

Desirable IT Skills

  • Google Apigee product and infrastructure around; 
  • Cloud technology in general and devops tools (CI/CD pipeline)
  • Databases – exposure noSQL DBs ( Cassandra, mongodb) ;
  • Good tasks management, prioritisation, risk management 
  • Appreciation of production processes, including change and release management
  • Good incident and problem management skills, with knowledge of ITIL beneficial

Additional Skills

  • Strong problem solving skills
  • Good interpersonal skills and team player
  • Client focused
  • Attention to details
  • Strong aptitude and interest in technology
  • High energy level coupled with a desire to take on responsibility
  • Able to multi-task
  • Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required. 

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

·         We will review candidates as they apply, so don’t wait to submit your application;

·         BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility@us.bnpparibas.com

·         You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

·         Montreal’s Top Employers 2024

·         Canada’s Best Diversity Employers 2024

·         Women in Governance  – Parity certified –  Platinum certification

·         Pride at Work Canada

·         Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)

·         Part of Les Affaires top 300 companies in Quebec

·         Synclusiv

·         Ready, Willing and Able

·         Autisme sans Limites

·         LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers