About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
ITIP – CIB Production is mainly provides Infrastructure and End User Support for PAN India Infrastructure to all BNP group of Companies in India.
Job Title:
Senior Storage Administrator
Date:
Department:
IN IT Data & Platform
Location:
Bengaluru/Chennai/Mumbai
Business Line / Function:
ITIP
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
This is for having Storage Administrator position for SAN, NAS, Object base storage solution to help Storage Lead for technical support on Storage. The member of IN IT Storage infrastructure setups and maintains Storage infrastructure to provide stable, cost-effective Storage environment to the business across PAN India.
Responsibilities
Direct Responsibilities
Team membership
· Ensure to be proven as good team player to deliver the objectives assigned to the team.
Technical Management
· Set up & maintain IT common infrastructure architecture in India.
· Provides operation support to SAN/NAS storage across PAN India.
· Support projects in India region that are managed by India storage team
· Maintain configuration standards and design guidelines for storage systems, management systems and required software.
· Provide technical assistance to deployment and operational teams.
· Maintain and adhere to standard operating procedures followed in the bank.
· Perform storage resource allocations and migrations when required complying the process.
· Conduct deep storage performance analysis, perform fine-tuning and produce RCA report for review and retrospect.
· Automate repetitive and mundane storage tasks.
Maintenance & Support:
· Provide Incident troubleshooting and support for the Storage infrastructure (possible night calls; WE work; shift work from 7:00 to 21:00)
· System’s performance monitoring and fine-tuning
· System’s problem management and recovery
· Storage provisioning and usage control
· Storage system security and vulnerability management
· Capacity management and reporting
· Storage usage, dashboard and charge-out report
· Must have a continual improvement and risk mitigation focus and proactively improve the monitoring, efficiency, reliability, capacity and quality of all IT services under his/her managed perimeter.
· Guarantee functioning of the infrastructure/services in India, taking into account business requirements
· Responsible for having an operational up to date BCP / DR documented and tested
Contributing Responsibilities
Business relationship management
· Liaising with Business Application Teams, Regional IT Teams, Global Infrastructure Support and IT Security Teams to resolve issues, complete tasks and deliver projects in a timely fashion.
Governance
· Planning and completing designated projects from start to end, providing regular updates on task and project status and ensuring project deadlines are met on time.
· Responsible for the SLA section related to the tower: SLA definition, reporting, dashboards.
· Ensure the coordination and collaboration with Global Head of the relevant functional area.
· Ensure that the instructions and guidelines of the Group (esp. IT Security guidelines and Global ITI&P Governance) are respected and the architecture is validated.
· Responsible for controls to be run for as well as the closure of audit points related to the tower.
Technical & Behavioral Competencies
- Minimum 12+ years of system support experience on enterprise storage platform.
- Minimum 2 years of project management experience
- Technical knowledge in EMC VMAX & ECS, Pure storage, NetApp, Brocade switches.
- Possess sound knowledge of storage hardware and system services (volume management operations, file system management, data migration, snapshot & replication technologies, connectivity technology).
- Good understanding in storage upgrade process and hand-on experience in performing storage code upgrades.
- Working problem determination skill
- Basic operating systems knowledge
- Able to clear and effective communications between and across the teams.
- Able to provide various dashboard information.
- Perform trouble shooting and RCA for backup failures.
- Preferably working in a financial institute
- Strong interpersonal communication skills.
- Ability to work productively in a dynamic environment and work independently.
- Ability to maintain good workflow and documentation and constantly seek enhancement.
Other Value-Added Competencies:
· Fluent verbal and oral English communication skill
Specific Qualifications (if required)
- SAN management at intermediate to advanced level
- NAS management at intermediate to advanced level
- ITIL foundation for service management
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Communication skills – oral & written
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Choose an item.
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 10 years
Other/Specific Qualifications (if required)