PURPOSE OF THE JOB
- Deal directly with CIB clients ensuring their needs are met and/or exceeded within established agreements.
- Provide assistance/support to clients and corporate groups on technical aspects and practices of standby LCs, commercial LCs and documentary collections.
- Ensure all transactions are properly processed and controlled.
- The role will also be responsible for assisting the Invoicing and Fees officer when necessary.
SCOPE
The TFSC covers the processing of documentary operations for the following European countries: Austria, Germany, Netherland, Spain and UK.
LOCATION
The position will be located in the Madrid-based Trade Finance Service Centre.
RESPONSIBILITIES
He/she, interfacing with the various corporate functions will:
- Ensure client needs are met and/or exceeded, processing client requests on a timely and proactive manner.
- Provide assistance/support to clients and corporate groups on technical aspects and practices of standby LCs, commercial LCs and documentary collections.
- Provide support and assistance to Front Office (FO) on technical aspects and practices and in getting deals booked and properly processed.
- Verify that all approvals are in place (from Credit Risk, Compliance and Legal) in order to proceed with client requests.
- Instruct the Centralised Back-Office in India for the processing of standby LCs, commercial LCs and documentary collections.
- In coordination with the Back-Office, ensure that letter of credit transactions are in conformity with client instructions, UCP Publication 600/ISP98, and the Bank’s credit/compliance procedures.
- Ensure timely processing of sensitive transactions and report to management any unusual or intricate transactions requiring review, discussion and or approval.
TECHNICAL SKILLS
- A good understanding of Documentary products and specific regulation (UCP, ISP, URR, ISBP, URC…)
- Knowledge of general accounting rules, mastering specific accounting rules for documentary operations
- Systems and processes: Word/Excel, SWIFT.
- English: C1 level.
SOCIAL SKILLS
- Analytical skills: identifying and presenting key information. Giving a structuring opinion and synthesizing all the elements pertaining to the matter in hand.
- Ability to learn. Continuously seeking out and mobilizing the resources needed to enhance self-development and to learn.
- Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules.
- Ability to communicate clearly – written and oral
- Organizational skills. Setting priorities, planning actions and methodically progress by coordinating activities and resources in the best possible way.
- Risk management. Detecting, analysing and measuring risks, understanding their consequences in a long term perspective and acting to reduce them.
- Being autonomous in fulfilling one’s role and being confident in one’s proficiencies.
- Taking responsibilities. Being involved in one’s scope of action.
- Self control.
- Sharing knowledge.
- Team work. Co-operative and proactive attitude
- Ability to report. Keeping hierarchy informed about current activities and their progress in an effective way. Drawing attention towards useful information, risks and sensitive points.
- A practical approach to problem analysis