About the job
- Lead Manager mission is to align the information system with the Group’s growth strategy acting as driver of the organizational change, promoting a continuous improvement mind-set that allows the implementation of the necessary actions that foster not only the achievement of the business goals but also the expected ongoing advancements of the activity. On an ongoing basis, take in consideration a proper control of the risk and quality of service delivered, follow up of the activity in all its dimensions, monitoring the relevant SLAs and KPIs and promoting the needed adjustments to ease and optimize the fulfilment of the business objectives
Your Main Activities Are
- Help define and promote IS strategy and ensure its operational implementation regarding information systems
- Steer IS projects – affecting their line or work – either directly or through cross-entity projects
- Support and coach managers reporting to them
- Steer, supervise, delegate and control the teams’ everyday work
- Guarantee the proper management of IT risks & cyber security related to their line of work
- Management of staff, resources and budget, including the monitoring and optimization of all business costs
- Act as a sponsor for the company’s innovation processes and creation of value, fostering and supporting the implementation of initiatives that lead to a relevant impact on the business and/or the teams, locally and globally
- Coordinate the relationship with the parent locations and process owners, empowering the Team Managers in the follow up of the relevant processes
- Continuous optimization of the existing processes, identifying spaces and actions for improvements and efficiencies, while enabling employees to take part of the development of those actions
Profile and Skills to Success
- Masters Degree in Computers’ Science and/or Computer Engineer
- At least 15 years of experience in IT Application Support
- Advanced level of English and French, both written and oral
- Knowledge in Production tools
- Ability to collaborate / teamwork
- Decision Making
- Personal impact / ability to influence
- Resilience
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.
· Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
· Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines
· Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services.
· Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional client.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.