Permanent Control Coordinator

Employment contract:

Standard / Permanent


Montreal, Quebec, Canada





In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.


The position at a glance

 CIB Americas Operations comprises three operations lines: Global Banking Operations (Trade and Treasury Support Middle Office, Credit Middle Office, Loan Servicing, Trade Finance and Warehouse lending), Global Markets Operations (Product Control, Securities Execution and Clearing, US Derivatives Execution & Clearing, Control & Regulatory Oversight, and Collateral/Treasury Forecasting Liquidity Management) and Client Engagement & Protection (KYC Due Diligence, Client Service and Client Referential).

CIB Americas Operations – Operations Permanent Control (OPC), within the CIB Americas ITO Chief Conduct and Controls Office (CCCO) is mandated with driving the awareness and application of the following core elements of control and supervision throughout a scope that comprises Global Markets Operations, Global Banking Operations and Client Engagement & Protection for North America. Specifically,

•Facilitates control governance by evaluating, maintaining and enhancing the Operational Risk Control framework

•Owns the centralized view of the Operational Risk control framework, with responsibility to streamline, secure and deploy the control framework

•Ensure all CIB Operations controls are exhaustively and continuously mapped in the CIB Operations  control and risk information application

•Monitors Key Risk Indicators via customized Scorecards and Dashboards

•Monitors and acts as escalation point for Incidents, Audit Recommendations, and Operational Procedures

•Performs granular and systematic quality assurance control reviews of Level 1 operational procedures, controls and supervisory responsibilities of all CIB Operations teams

  • OPC has a fully segregated reporting line, with no responsibility for operational production


In detail


  • Monitor the status of Audit Recommendations, Permanent Control Actions, Historical Incidents, Self-Identified Action Plans, ORUS T+1 sign-off, ORCORP KRIs, coming due/past due Procedures
  • Monitor key risk indicators and key performance indicators
  • Communicate to OPC SPOC and/or to Operations Management the results of the monitoring and then follow-up with stakeholders until resolution
  • Ensure the timeliness, correctness and relevancy of data provided in the reports; make sure the reports are in accordance with the quality and granularity defined
  • Contribute to periodic OPC reporting. Perform ad-hoc reporting when requested and assist in any special project or request 
  • Identify reporting process improvements and/or automation
  • Remain informed on any related bank policies and procedure, including ongoing updates



The strengths and skills that will help you succeed

Minimum Qualifications:

  • Excellent written and verbal skills, with confidence and composure at all levels of the business hierarchy
  • Knowledge of the English is required
  • Highly:
    • Skilled multi-tasker with efficient organization skills
    • Ethical and control oriented
    • Organized and adept at managing competing deliverables
  • Strong team skills but comfortable working independently with clear directives
  • Able to easily engage stakeholders and foster a collaborative team environment.
  • Advanced Microsoft Office knowledge (Excel, PowerPoint)
  • Innovative and adept at assessing process improvement
  • A minimum of 1-2 years of experience in a similar role

Preferred Qualifications:

  • University degree or equivalent required Business, Accounting, Finance, or similar
  • Knowledge of banking operational products, process flows and controls
  • Knowledge of the bank’s risk management tools


What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here


What you need to know

  • We will review candidates as they apply, so don’t wait to submit your application; 
  • If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
  • You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position; 
  • Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. These will be clearly mentioned in the qualifications of the position;


Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here


About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 65 countries, with more than 190,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,200 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.


Our certifications and partnerships

  • Montreal Top Employer 2023
  • Canada’s Best Diversity Employer 2023
  • Women in Governance  – Parity certified –  Gold certification
  • CCDI Consulting Inc. (Canadian Center for Diversity and Inclusion)
  • Pride at Work Canada
  • Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
  • ROSEPH – Grouping of specialized organizations for the employment of persons with disabilities
  • IndigenousWorks
  • Part of Les Affaires top 300 companies in Quebec


Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers

** Only selected applications that meet the requirements of the role will be contacted **