About the job
- Support the CIB Chief Conduct Control Officers (CCCOs) and CIB Executive Management to manage the Non-Financial Risk Management framework.
- CIB CCCO Central Procedures Office is a team (based in Lisbon and Paris) with a global scope encompassing all Business Lines and regions, ensuring the compliance with Group policies or supervisors’ recommendations.
- In this context, MyProcedures (by CIB) was created as repository to host Procedures and Not-a-Procedure documents, currently serving as the golden source for CIB procedures Level 3.
- MyProcedures (by CIB) and the framework surrounding it count with a community of more than 800 employees, you will be an ambassador of CIB CCCO Central Procedures office throughout the organization.
- You will interact with many employees in the CIB world, at the regional or business line levels, with second line of defense and with IT functions, as well as some other Group entities, to manage corpus of procedures to relay CIB business needs.
- You will have a chance to develop your knowledge on the CIB organization, as well as on risks that CIB faces.
Your Main Activities Are
You will actively take part and support the CIB CCCO Central Procedures Office Paris team and will have the following key, but not limited to, responsibilities:
- Act as a representative of the Procedures Framework towards the CIB Procedures community, ensure the coordination between teams, data providers and IT and a timely response to their requests
- Support and facilitate the continuous improvement of the Procedures Management Framework at CIB level
- Assist Paris team in delivering the projects, in process automation, simplification and enhancement of dashboards
- Ensure audit trail and support documentation (user guides, modus operandi, etc…)
- Define both testing and migration strategies & planning, providing test scenarios and lead UAT testing phase for new releases of MyProcedures…)
- Capture business requirements and propose the most adequate functional solutions involving as well MyProcedures UX designer
- Coordinate, support users, manage accesses, monitor traffic, promote and improve specific tools
- Based on users’ recurrent requests or issues, analyze ServiceNow tickets and build KPIs to ensure continuous improvement
- Promote and follow-up with the community on the data quality and rationalization actions initiated by Paris team; analyze and reconcile data, perform controls, investigate root causes of issues and escalate inconsistencies
- Contribute to the preparation of the Steering and Operational Committees as well as to Framework / users committees
- Participate to improving the echonet page/sharepoint for knowledge sharing for our community, and maintain
- Define, develop and execute operational KPI reporting data, alerting the management to key indicators analyzed that do not comply with Group and CIB guidelines and external obligations
- Assist with other relevant BAU tasks.
Profile and Skills to Success
- Bachelor’s degree in International Affairs, Business, Economics, Finance, Project Management, Product Management, or related
- Minimum 2 years of professional experience ideally in Risk management solutions and tooling
- English fluent
- Proficient in MS Office, EXCEL advanced
- Proficient in Tableau, VBA & Power BI
- Strong analytical skills (Capacity to synthetize and understand complex projects / processes)
- Advanced knowledge of data management (data integrity, consistency, ownership, …)
- Ability to develop and adapt a process
- Organization & Strategy; Good understanding of CIB organization
- Business/IT relationship
- Strong communication skills, written and spoken
- Highly organized and with the ability to multi-task
- Rigorous and autonomous
- Results driven – delivering high quality, and high impact work
- Capacity to analyze issues and prioritize based on potential impact
- Ability to challenge conventional thinking
- Creative, open-minded and proactive in the promotion of new ideas
- Fast learner and curious
- Team player with high ethics
#LI-Hybrid
Why joining BNP Paribas?
• Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
• Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
• International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
•Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;•Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;•Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
• Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
• Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
• Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.