About the job
The Continuous Improvement Coach/Trainer role is similar to an internal consultant role, and it provides an excellent foundation of knowledge to take on other key roles in our organisation in the future. The role is based in Lisbon, but some overseas travel may be required at times according to business needs.
Your Main Activities Are
As part of the team, the Continuous Improvement Coach/Trainer will be responsible for, but not limited to:
- Lead training and coaching initiatives using Continuous Improvement Programme approach and tools
- Create trainings, certifications and awareness sessions on Continuous Improvement
- Coach managers in post training follow-up to ensure a complete understanding of Continuous Improvement principles and tools and their concrete application in managing BAU activities (performance & activity management, workload & capacity planning, problem solving, etc.)
- Spread Continuous Improvement culture in the organization
- Coordinate and execute specific aspects of the framework: Reporting, stakeholder management, change management, resolving issues and ensuring high quality of deliverables
- Support beneficiary teams in developing their enabling strategy, by supporting and coaching the ambassadors community, idea generation programs and specific training and certification programs
- Liaise with the community specialist to design and maintain a global Continuous Improvement
- Evolve the toolsets and best practices and contribute to the development of the overall Continuous Improvement program locally and globally
- Act as a Subject Matter Expert about Continuous improvement and support organization as need be
Profile and Skills to Success
- As part of the team, the Continuous Improvement Coach/Trainer will be responsible for, but not limited to:
- Lead training and coaching initiatives using Continuous Improvement Programme approach and tools
- Create trainings, certifications and awareness sessions on Continuous Improvement
- Coach managers in post training follow-up to ensure a complete understanding of Continuous Improvement principles and tools and their concrete application in managing BAU activities (performance & activity management, workload & capacity planning, problem solving, etc.)
- Spread Continuous Improvement culture in the organization
- Coordinate and execute specific aspects of the framework: Reporting, stakeholder management, change management, resolving issues and ensuring high quality of deliverables
- Support beneficiary teams in developing their enabling strategy, by supporting and coaching the ambassadors community, idea generation programs and specific training and certification programs
- Liaise with the community specialist to design and maintain a global Continuous Improvement
- Evolve the toolsets and best practices and contribute to the development of the overall Continuous Improvement program locally and globally
- Act as a Subject Matter Expert about Continuous improvement and support organization as need be
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.