About the job
-
The Corporate Trust Operations Officer is responsible
for analysing and integrating missing data in the systems, performing the
consequent controls according to the procedures in place and ensuring that SLAs
are met
Your Main
Activities Are
- Process activities following the operational procedures
in place, ensuring the SLA is met and perform the tasks according to work
allocation - Performing the controls according to the procedures
and risk mapping (checklists, 4 eyes check, among others) - Analyse and integrate missing data in the systems while
comparing data from different sources ensuring its reliability - Manage queries, while understanding the different
priorities and forward the requests to the respective departments - Ensure escalation of non solved queries and potential
incidents - Extract reports, gather information and provide
information to support the decision process and/or oversight duties - Ensure client satisfaction by following up on their
instructions, ensuring that queries are dealt in a timely manner and respecting
the norms and standards - Training the newcomers, smoothing the onboarding
process - Sharing continuous improvement projects by raising
improvement points and contribute to implement them -
Contribute to a good team atmosphere and follow the
Group’s code of conduct
Profile and
Skills to Success
- Bachelor’s degree in Economics, Finance or Accounting
- Relevant experience in Banking and Financial
Operations - Fluent (C1-C2) English level
- Skills in Office Pack (namely Excel)
- Ability to collaborate/Teamwork
- Attention to detail/rigor
- Client focused
- Organisational skills
- Critical thinking
-
Ability to deliver/Results driven
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in
international banking. It operates in 63 countries and has nearly 183.000 employees,
including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees,
distributed across the Group’s 10 business entities established in the country.
Its presence also extends to 11 excellence centres providing value-added
services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is
an equal opportunity employer and proud to provide equal employment opportunity
to all job seekers. We are actively committed to ensuring that no individual is
discriminated against on the grounds of age, disability, gender reassignment,
marriage or civil partnership status, pregnancy and maternity/paternity, race,
religion or belief, sex or sexual orientation. Equity and diversity are at the
core of our recruitment policy because we believe that they foster creativity
and efficiency, which in turn increase performance and productivity. We strive
to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas
we care about our employees wellbeing and promote a culture of good integration
between work and rest. We believe our employees have rich personal lives
outside of work, being fundamental to be disconnected from work to recharge
both physically and mentally. Only through this balance we may all be at our
best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
*
In case you are selected for this role, further documentation will be requested
to support your hiring process.