About the job
- The Corporate Trust
Operations Officer is responsible for analysing and integrating missing
data in the systems, performing the consequent controls according to the
procedures in place and ensuring that SLAs are met
Your Main Activities Are
- Process activities
following the operational procedures in place, ensuring the SLA is met and
perform the tasks according to work allocation - Performing the controls
according to the procedures and risk mapping (checklists, 4 eyes check,
among others) - Analyse and integrate
missing data in the systems while comparing data from different sources
ensuring its reliability - Manage queries, while
understanding the different priorities and forward the requests to the
respective departments - Ensure escalation of non
solved queries and potential incidents - Extract reports, gather
information and provide information to support the decision process and/or
oversight duties - Ensure client
satisfaction by following up on their instructions, ensuring that queries
are dealt in a timely manner and respecting the norms and standards - Training the newcomers,
smoothing the onboarding process - Sharing continuous
improvement projects by raising improvement points and contribute to
implement them - Contribute to a good team
atmosphere and follow the Group’s code of conduct
Profile and Skills to Success
- Bachelor’s degree in
Economics, Finance or Accounting - Relevant experience in
Banking and Financial Operations - Fluent (C1-C2) English
level required - Proficiency in MS Office
Pack (namely Excel) - Ability
to collaborate/Teamwork - Attention
to detail/rigor - Client
focused - Organisational
skills - Critical
thinking - Ability
to deliver/Results driven
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is a leader in the Eurozone, and a
prominent international banking institution with strong roots in Europe’s
banking history. It has a presence in 65 countries, with around 190 000 Employees
– including more than 145 000 in Europe.
· Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign
banks to operate in the country. Today, the Group has around 7.100 employees
across several entities operating directly in the territory, offering a wide
range of integrated financial solutions to support its clients and their
businesses.
· International reach
Thanks to its international presence and regular and
close collaboration among its different entities, BNP Paribas has the resources
to support all clients with financing, investment, savings and protection
solutions that help make their projects a success. BNP Paribas holds key
positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the
Group’s retail activities and specialised business lines; - Investment &
Protection Services that include
specialised businesses offering a wide range of savings, investment and
protection services; - Corporate &
Institutional Banking division that offers
tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud
to provide equal employment opportunity to all job seekers. We are actively
committed to ensuring that no individual is discriminated against on the
grounds of age, disability, gender reassignment, marriage or civil partnership
status, pregnancy and maternity/paternity, race, religion or belief, sex or
sexual orientation. Equity and diversity are at the core of our recruitment
policy because we believe that they foster creativity and efficiency, which in
turn increase performance and productivity. We strive to reflect the society we
live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing
and promote a culture of good integration between work and rest. We believe our
employees have rich personal lives outside of work, being fundamental to be
disconnected from work to recharge both physically and mentally. Only through
this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework
based on trust, autonomy and collaboration. Within this framework, eligible
employees can benefit from flexible remote working modalities adapted to our
hybrid working environment. To guarantee a comfortable and efficient working
set-up, eligible employees are provided with both the office and home
equipment, are entitled to an equipment allowance and can benefit from
exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas
visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in
English will be considered.
* In case you are selected for this role, further
documentation will be requested to support your hiring process.