From the 17 European branches of BNP Paribas CIB, there are 12 countries considered as IT Less countries (Netherlands, Bulgaria, Hungary, Poland, Romania, Czech Republic, Spain, Portugal, Ireland, Sweden, Norway, Denmark) and others with a Local IT team (Belgium, UK, Russia, Italy, Luxembourg, Germany-Austria).
CIB IT Spain is responsible for all CIB European local applications excluding Local IT countries, providing ADM (Application Development and Maintenance) and APS (Application Production Support) services to its internal clients.
CIB IT Spain is responsible for providing vision to the applications and systems under its scope, implementing the overall strategy for developing and implementing technology initiatives. It is also responsible for the planning and implementation of BAU activities, initiatives and projects for the local BNPP systems within the European territories, delivering those with the respect of Group IT rules, regulatory standards and compliance guidelines for the IT domains in its scope.
DAILY WORK:
Holding a position within the IT Governance team of CIB IT Spain, you will act as single point of contact for our internal clients (the European branches) and you will play a key role regarding the satisfaction of their needs. You will manage a portfolio of applications (about 250-300 applications identified in the application inventory), the coordination between the users and the IT developers and IT Production team.
More precisely, you will have to:
· Build and maintain a sound relationship with the branches assigned to you, and represent their voice within different CIB IT Team.
· Analyze the needs and use the Demand Management Process in Europe with the corresponding Demand management Tool (i.e. JIRA)
· Receive and clarify the business and technical needs and requests in the form of Business requirements
· Perform a review of the Business Requirements with the appropriate internal stakeholder(s) in order to confirm if they are in line with the application landscape strategy (local, central, group, external tools)
· Follow up the timely delivery of the outstanding requests and regularly report on the progress towards the branches
· Organize and implement the CIB IT Governance committees:
o Organize monthly meeting or bi-monthly follow up with the European sites.
o Prepare and analysis the KPIs (Applications portfolio, Incidents, Change …) and agree action plans if necessary.
o Follow up of the status of the projects in portfolio in terms of budget and delivery date.
o Risk and issues identification and follow-up of the remediation and mitigation plans
o Follow up the third-Party applications inventory
· Coordinate the different steps of IT Governance procedures for projects and demands for the applications and locations under the scope, following the procedures and preparing the necessary documentation such as project card, Project Initiation Document (PID), Governance Assessment (GA), … for the location initiatives and in collaboration with the different stakeholders.
PROFILE:
· You have a generalist profile, ideally combining a previous experience (+10 years) in an (internal or external) client facing role, collaborating with users and technical IT people and coordinating (small to medium) projects, e.g. as a PMO officer, business analyst, or key user.
· Any related certifications are a plus.
· Language requirements: full professional proficiency in English is mandatory; knowledge of any other European language is a plus.
· Any technical IT knowledge is a plus but not a must. Most important is a willingness to dive into technical aspects and learn the language of technical people.
· You have excellent communication skills, and you can easily find your way in a complex environment thanks to your networking skills.
· You are client oriented, conscientious and result oriented. You have a proactive, can-do personality.
· You are driven, eager to learn, structured and take pride in delivering work of high quality.
EXPERTISE AND SKILLS:
Business skills:
– Business/IT Relationship (Proficient)
Transversal skills:
– Ability to manage a project (Proficient)
– Ability to manage/facilitate a meeting, committee … (Proficient)
– Ability to develop and adapt a process (Proficient)
Behavioral skills:
– Ability to Synthetize/Simplify (Proficient)
– Organizational Skills (Proficient)
– Communication Skills – Oral & Written (Proficient)
Tools / technologies / methodologies:
– Application Portfolio and Life-cycle Management (Proficient)
– SCRUM/Agile methodologies and practices (Basic)
– Excel skills, including pivot tables, VLOOKUP, SUMIF (Proficient)
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.