Company purpose:
Our company purpose is to contribute to a responsible and sustainable
economy by financing and advising clients according to the highest ethical
standards.
Our employer promise is built around three pillars:
- Being a great
place to work - Committed
to sustainability and having a positive impact - Being
dedicated to the development of our people
Business area
BNP Paribas is a leading bank
in Europe with an international reach. It has a presence in 73 countries, with
more than 196,000 employees, including around 149,000 in Europe. The Group has
key positions in its three main activities: Domestic Markets, International
Financial Services (whose retail-banking networks and financial services are
covered by Retail Banking & Services) and Corporate & Institutional
Banking, which serves two client franchises: corporate clients and
institutional investors.
BNP Paribas Corporate and
Institutional Banking is a globally recognized leader offering capital markets,
securities services, financing, treasury and advisory solutions.
RISK Global Services is a
stream within RISK which aims at being a single place for issues related to
risk data/analysis, models/methodologies, stress-testing, market &
counterparty risk systems. Within Global Services, RISK Systems is in charge of
providing the bank with a comprehensive capital markets risk system used to
calculate market and counterparty risk capital figures using advanced method
internal models validated by the regulator and to support the needs of users
for risk analysis, risk reporting and the credit process. Inside RISK Systems,
the IT Development department is in charge of delivering and supporting world
class software using agile methodology.
Job purpose
RISK Systems Operations is part of RISK Systems and provides to its
clients a range of services and products related to Market and Counterparty
risk.
RCA analyst – User Services will provide support and client facing role
to business users in relation to production and application services for
Counterparty Market Risk. Ensures that issues, risks and deviations are
identified and reported to the appropriate stakeholders/decision makers
promptly. The analyst ensures that all parties adopt the common framework of
standard re-usable processes and supporting systems in order to improve the
effectiveness and efficiency of the integrated planning and coordination
activities.
RISK ERA Systems Operations, plans and coordinates the resources to
establish successfully a new or changed service into production within the
predicted cost, quality and time estimates. It ensures that all parties adopt
the common framework of standard re-usable processes and supporting systems in
order to improve the effectiveness and efficiency of the integrated planning
and coordination activities. It also provides clear and comprehensive plans
that enable the customer and business change projects to align their
activities.
Key responsibilities
Establish a relationship with the business and also close collaboration
between project team, service transition and implementation of the controls
required on the production framework to provide sustainable support and also
ability to present in the steerco committee across transversal topics.
Work is done independently, but is reviewed at critical points by more
senior Risk professionals.
Production and process improvements:
• Use best practices and knowledge of internal or external business
issues to improve operations processes, services, and practices.
• Identify the most appropriate option or adapt existing approaches to
resolve issues by evaluating, interpretating and making judgement to select the
right course of action independently.
• Define and implement Service Validation and Testing criteria for all
projects in conjunction with Service Operations team (platform and application
support teams)
• Generate efficiency by contributing to the continuous Improvement of
the operations.
Expertise on Support operations :
• Complete ownership of one module to achieve the desired objective
• Provide expertise on data quality/system issues and adequate
remediation actions.
• Contribute to the end-to-end view and establishment of appropriate
reporting and monitoring tools.
• Provide operations’ requirements to the project team.
• Identify and implement efficiency by automating & streamlining
controls.
• Provide expertise and operations resources to projects.
• Accountable for delegation and perform the activities with the help of
various teams
Data & functional Analysis:
• Resolution of data quality/system issues and adequate remediation
actions.
• Perform data analysis and investigation to identify and define issues
and define the cause of the problems.
• Appropriate reporting and monitoring of tools for communication.
• Escalate operational issues and follow service model.
• Understand the impact on the services and keep the stakeholders
updated.
• Identify and implement efficiency by automating & streamlining
controls.
• Risk controls and certification: Provide framework on the tooling to
enable sign-off.
• Analysis of Maintenance and Enhancement tasks.
• Analyse changes and their impacts on operations services.
• Analysis of SLE performance and identify area of improvement.
Risk Analysis
• Deliver risk analysis on Market risk or counterparty risk domain from
RCA perspective.
• Ability to explain the implications and measures for the impact to be
in control.
• Provide business support, act as second and third line of support.
• Identify operational risk in running the service and related impact.
• Contribute to build tools used for controls, monitoring and reporting.
• Ensure reactivity for ad-hoc request or tailor-made stress tests
linked to new client onboarding, stressed market behaviour, specific portfolios
or change in client relationship.
• Ensure consistency in operational approach and communication with
stakeholders.
• Able to work in agile delivery mode.
• Understanding of clients and associated business.
Production and process improvements:
• Use best practices and knowledge of internal or external business
issues to improve operations processes, services, and practices.
• Identify the most appropriate option or adapt existing approaches to
resolve issues by evaluating, interpretating and making judgement to select the
right course of action independently.
• Execute Service Validation and Testing criteria for all changes in
conjunction with Service Operations & business teams (platform, production
and application support teams)
• Contribute to the continuous Improvement of the operations.
• Should be working closely with Service Transition to provide expertise
and ensure operations requirements are well captured before releasing.
Knowledge management & documentation:
• Improve documentation with streamlined and ideal approach for the bank
• Design training for junior team members within business area and
expertise in all locations
• Well versed with Agile working model
Requirements
Detailed knowledge of IT and
Risk management and processes and able to translate knowledge and experience
into recommendations to improve team operating practices.
Good people management skills
and an ability to work with individuals to set individual tasks and manage
expectations from the business & stakeholder.
Excellent written and oral
English skills in order to articulate technical issues and to be able to take
the complex and make simple to enable effective communication with individuals
across the business.
Good IT skills and a good
understanding of the IT technologies, systems and architecture for RISK
IT.
Business Skills
• Subject Matter Expert in
one of areas (Market Risk, Counterparty Risk).
• Complete understanding of
Risk domain (lifecycle)
• Ability to play
techno-functional and do multi-tasking on various topics
• IT Infrastructure:
Understanding of IT infrastructure relevant to RISK IT.
• Production Operation
Steering: Ability in managing production operations.
• IT Risk and Cybersecurity:
Knowledge of IT risk management and cybersecurity principles.
Behavioural Skills
• Results-Driven: Ability to
deliver outcomes effectively.
• Client focus: Understanding
of customer service and provide client with appropriate solution.
• Teamwork: Know how to work
in a team and across teams.
• Accuracy: Attention to
details and quality of deliverables.
Transversal Skills
• Communication: Strong
communication, both verbal and written.
• Organisation: Good
organisation and time management abilities. Task management based on priority,
value and urgency.
• Process Development and
Adaptation: Competence in developing and adapting processes.
• Analytical Ability: Good analytical
skills.
Technical Skills
• Risk management: Good
finance background with sound experience in risk management
• Development Languages and
Best Practices: Knowledge of IT development languages, skills, and best
practices in accordance with ITO guidelines.
Experience
• Previous experience in the
banking industry with a focus on Front office or Risk within a change function.
• Experience in the
transition of IT deliveries from development into operations.
• Subject matter expert in
financial domain in support area.
Tools and Methodologies
• Tools: Proficiency in using
Jira, JiraAlign, Excel, Confluence, Teams, SharePoint, Clarity for backlog
management, collaboration, and facilitation.
• Methodologies: Familiarity
with Lean, Agile@scale, Agile Scrum, DevOps, Site Reliability Engineering, and
Design Thinking principles.
And of course, we expect all our colleagues to
embody and practice the Group values (alignment with the Bank’s strategy,
commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1.
We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid
working, flexible working and agile)
We are proud of our award-winning flexible benefits and health &
wellbeing strategy. Our flexible benefits include:
- allowance of at least 26 days (plus bank holidays) – with option to buy
and sell holidays. - plans – a 12% non-contributory pension which has been moved to
sustainable investments*, life assurance*, income protection and personal
accident insurance. - , neurodiversity assessment and support.
- in London – include physiotherapy, nutrition,
massage therapy, physiology, mental health first aiders, seasonal flu vaccinations
and free onsite fitness centre.
* Subject to relevant caps
2.
As the eurozone’s largest bank, we are
committed to having a positive impact in the world.
For example, we are committed to
Net Zero in all of our financing and investment portfolios by 2050. By 2030,
80% of our energy production financing will be low carbon.
But impact for us means more than
climate. It means empowering our people every day. Everyone gets four
volunteering days each year – in 2023, we achieved over 18,000 hours of
volunteering across the UK and reaching over 4,500 young people.
3.
We believe in our people
We
support our people to develop skills to adapt to the ever-evolving world of
work and to prepare for the jobs of today and tomorrow. We do this through a
comprehensive training offering, talent programmes, mentoring, career days and
inhouse career tools.
We are
proud of the number of our people who progress and secure new roles internally.
In fact, in 2023, nearly half of our positions in UK CIB were filled
internally.
Investing
in our people also means we have a collaborative and inclusive culture:
- Direct feedback from our people shows that our
internal culture sets us apart from our industry peers. - Each year, nearly 30,000 employees globally are
involved in professional networks that play an active role in promoting Diversity
and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports
disabled employees), MixCity (gender equality network), Women in Global
Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion
in Technology, Early Careers Network, Multicultural Network and Parents &
Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters
diversity, inclusion, and equal employment opportunity without regard to age,
disability, gender reassignment, marriage or civil partnership status,
pregnancy and maternity, race, religion or belief, sex or sexual orientation,
or any other legally protected status.
Adjustments
We don’t want anyone to
be disadvantaged in our recruitment processes, so if you have a disability or
health condition which may mean that you’d benefit from some adjustments or
additional support, please let us know as early in the process as possible.
#LI-Hybrid