About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.
Within BNP Paribas Group IT, teams are organized in several divisions called “APS” which are each responsible for a business line.
· French Retail Banking
· Personal Finance
· Payments
· Group Functions.
The current position is to be filled within Real Estate APS COMPUTE team.
CTO Personal Real Estate is responsible of the Production for Real Estate, either Application Production, Infrastructure and/or Production Security. The organization relies on Producers (ITG, BP2I, CIB ITO, Local Producer) for Infrastructure services and platforms. The CTO manages Application Production for Real Estate
• Manage Production environment for applications, guaranteeing quality & stability for Business, relying on Data.
• Frame & run conditions to consume infrastructure services for applications in a secured mode.
• Advice Métiers to adopt proper technologies means regards to business application needs
Job Title:
ITOPS / Production Engineer
Date:
Jan, 2025
Department:
ISPL ITGP
Location:
Chennai/Bangalore
Business Line / Function:
RE APS COMPUTE
Reports to:
(Direct)
ISPL ITGP RE APS LEAD
Grade:
(if applicable)
(Functional)
NA
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
The ISPL RE Compute team is being built to set-up a global Real Estate Infrastructure Compute delivery of services in synergy with teams in France & other international sites of Real. Leveraging BNP Paribas Paris team’s expertise and ISPL IT skills, the goal is to enable applications flawless production.
The Compute team is to provide hosting of applications and business on reliable, resilient and efficient infrastructure relying on available an optimized network , to provide a set of added value technical services to Real Estate business lines, contributing to major IT transformations including infrastructure obsolescence management, infrastructure security updates, modernization of our tools & technologies, automation of our operations thus building a secure and stable production environment.
To meet these challenges, the APS team will be using BNP Paribas procedures and processes defined by Paris teams or jointly defined with ISPL teams.
Responsibilities
Direct Responsibilities
· Execute requested actions based on defined procedures and processes:
o Incident/Problem/Change Management
o Ensure the BAU on Citrix and VMware environment
o Decommission un-used servers and middleware
o Application publications on Citrix
o Application releases and deployment
o Monitoring
o Automation
o Patches on infrastructure for Obsolecence and fix vulnerabilities
o Scheduling & Monitoring
o Obsolescence management
· Coordinate above actions with other teams, especially Paris APS RE & COMPUTE team worldwide.
Contributing Responsibilities
· Contribute to the knowledge transfer with Paris COMPUTE team.
· Contribute to the definition of procedures and processes necessary for the team.
· Help build team spirit and integrate into BNP Paribas culture.
· Contribute to the regular activity reporting and KPI calculation.
· Contribute to continuous improvement actions.
· Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope.
Technical & Behavioral Competencies
· Strong Knowledge of ITIL
· Strong knowledge IT infrastructure
· Strong knowledge on Citrix an Vmware environment
· Strong knowledge on Citrix Netscaler SDX and VPX
· Strong knowledge on Citrix Virtual Apps and Desktops 2203 LTSR
· Experience on FSLogix
· Experience with System Scripting on tech like Ansible, Shell Script, PowerShell, Terraform
· Experience with AD GPO
· Good written and spoken English.
· Measure and identify areas for improving Quality and overall Delivery.
· Able to communicate efficiently.
· Good Team Player
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Communication skills – oral & written
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Choose an item.
Analytical Ability
Ability to develop and adapt a process
Ability to understand, explain and support change
Ability to manage / facilitate a meeting, seminar, committee, training…
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications (if required)