About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
Within CIB ITO [Information Technology and Operations], the UK OPC [Operational Permanent Control] team consists of 15 members, based both in the UK and in India. The ISPL UK OPC offshoring team is under the management of BNP Paribas London Branch Management. Its role is to support various businesses (Global Banking [GB], Financial Institutions Coverage [FIC], Correspondent Banking [CBK]) and transversal departments (Due Diligence, Client Services, Sourcing, Outsourcing, People and Physical Security, etc) in managing their operational risk.
Job Title:
UK OPC_ISPL_Team Lead / Lead Manager
(AVP / VP)
Date:
20/02/2025
Department:
ISPL OPC Conduct & Controls
Location:
Mumbai
Business Line / Function:
CIB ITO – ISPL Conduct & Controls
Reports to:
(Direct)
The Head of ISPL GBO OPC (Mumbai)
Grade:
(if applicable)
AVP / VP
(Functional)
The Head of UK OPC (London)
Number of Direct Reports:
8 -10
Directorship / Registration:
NA
Position Purpose
The ISPL UK OPC offshoring Team supports the UK Metiers/Functions to maintain a robust risk management setup that will allow the identification, assessment, reporting, monitoring, and mitigation of operational risks.
The ISPL UK OPC offshoring manager is responsible for the recruitment, onboarding, development & training of the team members, additionally defining objectives and monitoring the overall performance and deliverables of the team.
As part of the managerial functions, within its scope of activity, the ISPL UK OPC offshoring manager is responsible for providing appropriate support and guidelines to OPCs, monitoring and supervising their activities.
The primary focus of the team is on UK Global Banking activities such as:
- Transaction Banking (Cash Management, Trade Finance, Corporate Deposits)
- Capital Markets (Bonds, Debt Markets, Equity Capital Markets, Real Assets, etc)
- Corporate Clients Group (Corporate Coverage, Mergers and Acquisition, etc)
The team also cover other activities such as Financial Institutions Coverage [FIC], Correspondent Banking [CBK]) and transversal departments (Due Diligence, Client Services, Sourcing, Outsourcing, People and Physical Security, Stakeholders Relation, etc)
The core role is to drive the missions and delivery of 8-10 team members, primarily around control execution and risk assessment covering all activities supported by UK OPC.
Besides, this role is also an opportunity to work closely with the Head of UK OPC, on developing a wider and ever more mature risk management framework, aiming for the highest industry standards. The UK OPC framework is often used as a reference to define the Target Operating Model for the wider CIB OPC framework worldwide. For instance, UK OPC is often pioneer in implementing enhanced processes for operational risk management (Trigger-based ongoing RCSA, quality checks on control execution within the team, procedure management framework, oversight framework on delegated processes, etc). This offers regular opportunities to contribute to key projects at global level, and to get exposure to global leaders.
Responsibilities
1. Team management
· Supervise the daily work from the UK OPC extended team, leave & time tracker, allocation etc.
· Manage the hiring of new team members (selection of CVs, participation to interviews, and decision on relevant candidates), under the lead from the Head of UK OPC
· Ensure each team member is duly onboarded and understands their missions.
· Ensure each team member delivers their missions according to expectations and support them in case of challenges.
· Hold regular meetings with the Head of UK OPC to (1) discuss guidelines regarding the extended UK OPC team and (2) provide feedback on the extended team delivery.
· Alert the Head of UK OPC, or other relevant UK stakeholders about issues identified.
· Preparing quarterly reporting and KPIs on the Extended team delivery, discussing and finalizing them with Head of UK OPC.
· Review and update of SLA, BIA documents following any changes in process, team etc.
· Keeping local OPC management and UK OPC informed on developments, challenges in process.
2. Controls and actions plan
· Lead or support the applicability assessment of control libraries covered by UK OPC scope.
· Define controls to meet regulatory expectations, when needed.
· Perform controls and/or coordinate controls execution according to defined control plans.
· Identify and assess risks revealed by controls results.
· Report controls results and related risks to relevant stakeholders (UK Management, UK Control functions, , etc).
· Ensure that remediation action plans are defined when needed.
· Input in dedicated tools the control results and action plans.
· Follow-up the implementation of remediation actions.
3. Identification and assessment of risks and controls (Risk and Control Self-Assessment)
· Lead or support the performance of RCSA of any department covered by UK OPC.
· Define scope of risk assessment, identify risk triggers, assess risks, analysis risk evolution, provide solution to mitigate risks, coordinate meetings with many stakeholders, update risk management systems with relevant data.
4. Management of historical incidents
· Alert UK or Central teams on key incidents (in particular those identified during control execution);
· Collect data and documentation related to incidents, investigate and report and/or update in RISK 360.
· Analyse incidents in a timely manner and define, jointly with the relevant stakeholders, the corrective measures to be implemented to mitigate risks.
· Follow-up and/or initiate the implementation of remediation actions.
5. Other operational risk management missions
· Support the UK OPC team in any other operational risk topics such as the preparation of Committee slides, the follow-up on audit recommendations, the maintenance of the procedural framework, the execution of the Hubs OPC oversight framework, the coordination of TAC-NAC (Transaction Acceptance Committee – New Activity Committee), the design and roll-out of trainings, etc.
Technical & Behavioral Competencies
Must have:
· Strong knowledge of CIB Banking activities (eg: Global Banking, Correspondent Banking, Global Markets, Securities Services)
· Prior experience in Operational Risk through previous roles/experience in 1/2/3 LOD (eg: RISK, Compliance, Internal audit, etc)
· Prior experience in leading onshore and/or offshore teams (inc. HR topics: recruitment, appraisal, budget, conduct breach management, training, allocation of roles and responsibilities, etc)
Additional relevant competencies:
· Strong knowledge of BNP Paribas Group organisation
· Strong understanding of Banking regulations (eg: CHAPS, FSCS, etc) and Regulators expectations (preferably UK and European regulations)
· Can do attitude
· Proven experience in identifying issues in processes and controls, and subsequently assessing, reporting, mitigating, and monitoring them.
· Ability to use Excel and PowerPoint proficiently.
Specific Qualifications (if required)
Leadership skills, a curious mindset and a critical and balanced thinking are key to be successful in this role.
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Organizational skills
Ability to deliver / Results driven
Decision Making
Adaptability
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to develop others & improve their skills
Ability to inspire others & generate people’s commitment
Ability to understand, explain and support change
Ability to manage / facilitate a meeting, seminar, committee, training…
Education Level:
Master Degree or equivalent
Experience Level
At least 15 years
Other/Specific Qualifications (if required)
Bachelor’s Degree with sufficient experience and some Certifications is acceptable.